饥饿营销的三个层次
饥饿营销是一种常用的营销手段,通过限量供应来制造用户的饥饿感。然而,饥饿营销并不仅仅等同于限量供应。真正的饥饿营销是在限量供应的背后,创造了一个隐形的竞争场景,这个场景才是大多数人所忽视的关键。
首先,让我们思考一下为什么饥饿营销要谈及限量供应。这是因为稀缺效应的存在。稀缺效应是指人们对稀缺物品有一种珍贵心理。一项实验显示,当参与者看到只有2块巧克力小甜饼的罐子时,他们对这种小甜饼的评价更高。供应量较少的物品让人们更渴望,也显得更有价值。因此,限量供应的产品可以提高消费者对产品的价值感知,并增加产品的吸引力。这就是我们大多数人所理解的饥饿营销。
然而,饥饿营销不仅止于此。在一项小甜饼实验中,参与者们不仅品尝了供应充足和供应紧张的小甜饼,而且还被告知要换罐子。实验结果显示,当产品由充足变成稀缺时,人们对产品的积极反应更强烈。刚变成稀缺的产品比一直稀缺的产品具有更大的吸引力。这就是饥饿营销的第二层含义。只有少数人能理解这一点,所以他们的饥饿营销活动效果更好。
除了上述两层含义外,饥饿营销还有第三层。在同样的小甜饼实验中,参与者们被告知换罐子的原因有所不同。一部分人被告知是因为发错了,另一部分人被告知是因为小甜饼不够分了。结果发现,后者给出的评价更高。这表明,在有人与我们争夺同样物品时,物品的吸引力达到最高点。由于争夺,失去再得的物品价值显得更高,吸引力也更大。这是饥饿营销的第三层含义,也是其真正的含义。只有极少数人能理解这一点,所以他们的饥饿营销不仅仅是多少的问题,更在于制造竞争。真正的饥饿营销是在限量供应的背后,创造了一个隐形的竞争场景。只有当用户之间的竞争足够激烈时,才能达到良好的效果。如果你观察别人的饥饿营销活动,那些没有效果的往往只关注了限量供应,而没有设计出能让用户相互竞争的场景或感觉。
通过以上的解释,相信你对饥饿营销已经有了更深入的理解。接下来,我们可以以一个卖二手车的案例来进一步探讨饥饿营销的实际运用。
Richard arranges appointments with potential car buyers at the same time and place, creating a competitive atmosphere. The first person to arrive follows the standard car buying procedure, carefully inspecting the car, identifying any defects or shortcomings, and negotiating the price. However, when the second person arrives, the atmosphere immediately changes. The early arrival generates a sense of competition. Richard apologizes to the second person, saying, "I'm sorry, he arrived before you. Can you wait a few minutes and let him look first? If he decides not to buy or cannot make a decision, I will let you have a look." As a result, the first person becomes anxious. Just a few minutes ago, he calmly evaluated every aspect of the car, but now he feels a sense of urgency. If he doesn't buy it now, he might not be able to buy it at all. The second buyer is also anxious, afraid that the car will be sold to the first person. And it doesn't stop there. When the third appointment arrives, the competition pressure increases once again, especially for the first person. At this point, he either quickly buys the car or leaves. If it's the latter case, the second person breathes a sigh of relief but immediately feels the pressure from the new arrival. Therefore, he usually ends up buying the car. This is how the scarcity of resources is used to create competition among customers.
The power of scarcity marketing strategy
Richard's approach to selling cars involves creating a sense of competition among potential buyers. By scheduling appointments at the same time and place, he establishes a competitive atmosphere. The first person to arrive gets the opportunity to thoroughly inspect the car and negotiate the price. However, when the second person arrives, the dynamics change.
Richard politely informs the second person that the first person arrived earlier and asks if they can wait a few minutes. This creates a sense of urgency for the first person, who realizes that they may lose the opportunity to purchase the car if they don't act quickly. The second person also feels the pressure of potential competition.
The introduction of a third potential buyer further intensifies the competition, especially for the first person. They are now faced with a decision to either make a quick purchase or risk losing the car to someone else. The second person, relieved that the first person didn't buy the car, is still under pressure due to the arrival of a new contender. As a result, they often decide to purchase the car to secure it for themselves.
This strategy leverages the concept of scarcity, where limited resources create a sense of value and desirability. By limiting the availability of the car and creating a competitive environment, Richard effectively generates demand and encourages buyers to act swiftly.
The three levels of scarcity marketing
Scarcity marketing operates on three levels, each increasing the perceived value and attractiveness of a product or service.
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First level: Scarcity is greater than abundance. When something is scarce, it becomes more valuable and attractive because opportunities to acquire it are limited.
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Second level: Transition from abundance to scarcity. The value and attractiveness of something that was once abundant but becomes scarce again are heightened. The feeling of gaining and losing something adds to its perceived value.
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Third level: Transition from abundance to scarcity due to competition. When scarcity is created through competition, the value and attractiveness of something that can be gained and lost reach their peak. This level maximizes the effect of scarcity marketing.
In conclusion, scarcity marketing is a powerful strategy that utilizes limited availability to create competition among customers. By leveraging the psychological effects of scarcity, businesses can increase the perceived value and desirability of their products or services.
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